CANCELED – Join us for LLAM’s March Program!

This program has been canceled. We hope to reschedule for a future date.

March LLAM Program

Program Description: In today’s libraries, librarians engage in transformational rather than merely transactional customer experiences. Through discussion and hands-on activities, this program explores how RUSA’s professional guidelines for reference services help staff provide consistent high quality customer service. The class also explores challenging behavior during customer interactions. From confusing situations to disgruntled customers, this training offers strategies to manage and diffuse a variety of difficult interactions. It also provides self-care tips to help you manage your stress level during and after tough interactions. Attendees will have the opportunity to deconstruct their own challenging customer service scenarios in a safe and supportive environment. A one-hour tour of the Central Library will follow the program at 2:00pm.

  • Date: Friday, March 20, 2020
  • Time: The  program will be from 12pm to 2pm. A one-hour tour of the Central Library will follow the program from 2pm to 3pm.
  • Location: Poe Room, Central Library, Enoch Pratt Free Library, 400 Cathedral Street, Baltimore, MD
  • Parking: Parking information is available here. Parking around the library is city-controlled. A list of nearby parking garages is available here.
  • Light Refreshments will be provided. Please feel free to bring your own bag lunch.
  • RSVP: Please RSVP to Jessica Mundy (jessica.mundy@mdcourts.gov) by Tuesday, March 17, 2020.

A LLAM Board Meeting will precede the program, from 11:00am to 12:00pm. All are welcome to attend the board meeting.

Questions? If you have any questions, please contact Jessica Mundy (jessica.mundy@mdcourts.gov).

2020 LLAM Elections

The election of LLAM officers and board members will take place in March 2020. Please watch your email for election related announcements and a link to the ballot. Votes will be collected and tabulated via Survey Monkey or similar website, as we have done in the past.

The available positions are Vice-President/President Elect, Secretary, and Board Member. To submit your name as a candidate, please contact Jason Hawkins (jhawkins @ law.umaryland.edu).

  • Vice President/President-Elect. Serves as a member of the LLAM Board of Trustees and perform such duties as are assigned by the President, and serves the following year as LLAM President.
  • Secretary. Serves as a member of the LLAM Board of Trustees and attends and keeps minutes of all Board meetings.
  • Board Member or Director. Serves as members of the LLAM Board of Trustees, attend Board meetings and participate in its discussions and deliberations.

Any current LLAM member not serving as an officer or board member next year is eligible to run for office. For more information on these positions, please see the LLAM Guidelines.

This year, the LLAM Nominations Committee consists of Jason Hawkins, Pat Behles, and Jessica Mundy.

Maryland Library Legislative Day 2020

Wednesday, February 5, 2020

Maryland Library Legislative Day is an opportunity for LLAM members to join librarians and library supporters across the state to build support for Maryland libraries! Connect with your elected delegates and senators to advocate for library issues!

Schedule

8:00 a.m. – 9:15 a.m. — Continental Breakfast
Anne Arundel County Circuit Court Law Library
Enjoy breakfast, compliments of LLAM. Check-in with your county delegations.

8:45 a.m. — Orientation and Current Issues Briefing
Anne Arundel County Circuit Court Law Library
The Maryland Library Association’s legislative panel briefs participants on current library issues and talking points for senator/delegate visits. Briefing packets will be provided.

9:15 a.m. — Proceed to the State House
State House
The State House is in walking distance from the Anne Arundel County Circuit Court Law Library. If you wish to view the presentation of Maryland Library Day on the Senate floor, note that the galleries open at 10:00 a.m., but to get a seat, you have to get in line early.

10:00 a.m. — Presentation of Maryland Library Day
Senate Floor, State House

9:30 a.m. – 5:00 p.m. — Legislator Visits
State House
Connect with your local delegation to visit your elected delegates and senators.

2:30 p.m. — Citizens for Maryland Libraries Meeting
Anne Arundel County Circuit Court Law Library

5:30 p.m. – 7:00 p.m. — Legislative Reception
President’s Reception Room, Miller Senate Office Building (11 Bladen Street)
The Legislative Reception is an opportunity to mix and mingle with legislators and other officials.

Parking/Directions/Security

Questions?

Joan Bellistri, Director of Anne Arundel County Circuit Court Library: (410) 222-1387

 

National Museum of African American History & Culture Library Tour Recap

Thank you to everyone who joined us for a tour of the National Museum of African American History & Culture (NMAAHC) Library. Shauna Collier, Head Librarian of the NMAAHC Library, gave a great behind-the-scenes tour where we learned about the library’s history, organization, operations, and collections. After the library tour, several LLAM members explored the museum’s exhibits. You can learn more about the NMAAHC Library here.

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2019 Holiday Party and Silent Auction

You are cordially invited to join your fellow LLAM members at Nick’s Fish House in Baltimore, Maryland for the 2019 Holiday Party and Silent Auction! Family, friends, and non-LLAM members are welcome.

  • Date: Thursday, December 12, 2019
  • Time: 6:00pm to 8:00pm
  • Venue: Nick’s Fish House, 2600 Insulator Drive, Baltimore, Maryland 21230. The event will be held on the restaurant’s second level Marina Deck.
  • Price: $30/person
    • Purchase online through LLAM’s online store.
    • Pay by check by sending a check made payable to “LLAM” to Chi Song, Thurgood Marshall State Law Library, Robert C. Murphy Courts of Appeal Building, 361 Rowe Boulevard, Annapolis, MD 21401.
  • Menu: A dinner buffet will be served with crab dip, house salad, horseradish encrusted salmon filet, sliced steak marsala, herb pesto pasta, seasonal vegetables, roasted potatoes, and coleslaw. The buffet also includes freshly baked cookies and brownies. Soft drinks, coffee, and tea will be served. A cash bar will be available during dinner. If you have any dietary restrictions, please contact Chi Song (chi.song@mdcourts.gov).
  • Parking is available on-site.
  • RSVP Deadline: Please RSVP to chi.song@mdcourts.gov or purchase tickets online by Wednesday, December 4, 2019.

Silent Auction
Do you have a donation for the Silent Auction? Then please contact Chi Song (chi.song@mdcourts.gov) or Jessica Mundy (jessica.mundy@mdcourts.gov).

Questions?
Please contact Chi Song (chi.song@mdcourts.gov) or Jessica Mundy (jessica.mundy@mdcourts.gov).

National Museum of African American History & Culture Library Tour

Join LLAM for a tour of the National Museum of African American History & Culture (NMAAHC) Library!

The newest branch of the Smithsonian Libraries, the NMAAHC Library collects and provides access to resources that support scholarship in African American history, culture, and the African Diaspora. The Library also supports genealogy and family history research and features rotating exhibits, a reading room with public computer stations, stack space for 11,000 volumes, and electronic and print resources.

Program Details

  • Date: Thursday, November 21, 2019
  • Time: The tour begins at 3:00pm. Note that you will need to go through museum security, so please plan accordingly.
  • Location: National Museum of African American History and Culture, 1400 Constitution Avenue, NW, Washington, D.C. (between Madison Drive and Constitution Avenue and between 14th and 15th Streets).
  • Parking and Transportation: Information is available on the Museum’s website.
  • RSVP Required: Space is limited. Please RSVP to Chi Song (chi.song@mdcourts.gov) by Friday, November 15, 2019.

If you have any questions, please contact Chi Song (chi.song@mdcourts.gov) or Jessica Mundy (jessica.mundy@mdcourts.gov).

Join us for LLAM’s September Program!

Learn how to better serve library customers with physical and mental disabilities with Erin Kelly of the Enoch Pratt Free Library/State Library Resource Center. This program will discuss potential barriers to service, review best practices for providing high quality customer service to all, and introduce resources to expand knowledge and promote accessibility in library spaces. After the program, join us for a tour of the State Archives!

Date/Time: Thursday, September 19, 2019, 12:00pm to 1:00pm (tour begins at 1:00pm)

Location: Maryland State Archives, 350 Rowe Boulevard, Annapolis, MD 21401

Directions & Parking: Parking is available on-site. Information about directions and parking is available on the State Archives website.

RSVP: Please RSVP to Chi Song (chi.song@mdcourts.gov).

Food: Light Refreshments will be served. Please feel free to bring your own lunch.

A LLAM Board Meeting will precede the program, from 11:00am to 12:00pm.