Position: Branch Supervisor
Location: White Oak Library
Posted: MLA
Salary: $83,556.00 – $134,086.00
Montgomery County Public Libraries (MCPL) is seeking highly motivated, community-oriented and collaborative Senior Librarians to serve as Branch Supervisor to provide excellent customer service and equalized opportunity for Montgomery County residents.
Department: Public Libraries
Division: White Oak Library
Job Class Title: Senior Librarian
Position Working Title (Branch Supervisor)
Physical Address: 11701 New Hampshire Ave, Silver Spring, MD
ABOUT THE POSITION
WHO WE ARE
MCPL has a vision of a world where knowledge allows diverse communities to prosper and grow. In order to support this vision, we create opportunities through meaningful connections by acting as the knowledge sharing center for over 1 million diverse customers. Approximately 500 engaged and passionate staff provide services in 21 library locations and in community engagement using direct outreach and virtual assistance. MCPL is an open, inviting, and vital gateway to the information, ideas and enrichment that strengthens our county. A diverse, highly qualified staff continually assesses community needs and interests to support, encourage and inspire our customers.
MCPL believes in the right of all to learn and to grow. We value intellectual freedom, accountability, quality service, diversity, fairness, professional ethics, integrity of information and respect for our customers, our community, and ourselves. We are a learning organization that functions openly by exploring new ideas and using the collective talent, knowledge, and creativity of employees at all levels.
The Montgomery County Library System is committed to the full inclusion of all qualified individuals. MCPL values diverse perspectives, lived experiences, and cultures. MCPL encourages BIPOC (Black, Indigenous, and people of color), immigrants, women, LGBTQIA+, individuals with disabilities and veterans to apply. As part of this commitment, MCPL provides reasonable accommodation for persons with disabilities to participate in the job application or interview process and/or to perform the essential functions of the position.
WHO WE ARE LOOKING FOR
Montgomery County Public Libraries (MCPL) is seeking highly motivated, community-oriented and collaborative Senior Librarians to serve as Branch Supervisor to provide excellent customer service and equalized opportunity for Montgomery County residents. If you excel in the areas of communication, staff development and training, customer service and want to work in an innovative and inclusive environment, this is the job for you. Our Senior Librarians supervise staff, serve as system trainers, and participate as members of planning and implementation workgroups.
MCPL Librarians perform a variety of professional programs and services reflective of, and responsive to community needs and assets. Librarians develop and deliver inclusive and equitable, community-led programs and services. These positions represent MCPL within the community, building collaborative relationships, programs, and services in partnership with community members and organizations. Librarians also help to manage MCPL materials to meet the educational, recreational and information needs of the community. These positions provide customers with basic technological and in-depth informational assistance.
Bilingual applicants are encouraged to apply. Additional multi-lingual pay may be available after successfully passing a multilingual examination.
WHAT YOU’LL BE DOING
Successful Candidates will:
- Demonstrate commitment to diversity, equity and inclusion (DEI) practices in public service.
- Value building collaborative relationships with community members and organizations, as well as colleagues across MCPL.
- Be responsive to the emerging needs of Montgomery County residents, developing and delivering programs and services that reflect the unique needs of diverse populations.
- Flexible, adaptable, and eager to implement change to better serve our communities
- Able to communicate effectively with diverse audiences through a variety of platforms
- Ready to grasp new technologies and train staff to use these technologies
- Comfortable in developing, presenting, and evaluating training, virtually and in person
- An empathetic listener who enjoys understanding and responding to the needs of customers and staff
- Ready to understand the part your branch plays in the Department and the role the Department plays in County government.
Essential Duties/Major Responsibilities:
- Promotes and supports MCPL’s Diversity, Equity and Inclusion values with staff and customers. Centers the experiences of people and communities who are most affected by structural inequities when engaging in programming, partnerships, and information services work.
- Managing a branch collection.
- Ensure delivery of excellent customer service by guiding staff and implementing policies and solving problems.
- Serve as a member of a branch management team, participating in planning and organizing the work of the branch.
- Lead or assist in leading the day-to-day operations of a library branch.
- Serve as an on-site manager or assistant manager, supervising, training, evaluating as well as coaching and mentoring staff.
- Develop, provide, and evaluate training to a diverse staff, throughout the Department.
- Respond directly to customer concerns, suggestions, and complaints.
- Serve on workgroups and committees designed to encourage communication and problem solving across all levels of the organization.
THIS RECRUITMENT WILL GENERATE A 6-MONTH ELIGIBLE LIST TO FILL CURRENT AND FUTURE VACANCIES FOR THE BRANCH SUPERVIOSR Full-Time POSITIONS AT ALL BRANCH LOCATIONS WITHIN MCPL.
Hours for this position are:
Library hours of operation are 7 days a week including evenings. Employees are expected to be available for work during these times. Individual schedules, including evenings and weekends, will vary based on branch operational needs.
MINIMUM QUALIFICATIONS (RELEVANT AREAS OF EXPERIENCE)
- Education: Master’s degree in library science or library information science from a college or university accredited by the American Library Association.
- Equivalency: No equivalency applies.
- Experience: 4 years of professional library experience.
- Licensure: Employees will be responsible for maintaining appropriate level of contact hours to sustain State licensure requirements for this position.
Preferred Criteria:
The applications of those individuals meeting the minimum qualifications will be reviewed to determine the extent, relevancy of training, and experience in the following areas:
- Leading diverse teams, coaching and/or supervising personnel, including providing input to or creating performance evaluations and staff schedules
- Developing, conducting, and evaluating staff training and planning and/or leading meetings
- Providing customer service and resolving complex customer service issues in a library setting; being the person in charge in absence of a manager or supervisor
- Managing a project or similar assignment
If selected for an interview, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.
Additional Info
Job Type : Full-Time
Education Level : Masters
Experience Level : Mid to Senior Level
Salary Range – Lowest : $83,556.00
Salary Range – Highest : $134,086.00
Closing Date for Applications : 5/15/2026
Position: Adult Services Supervisor
Location: North Carroll Branch
Posted: MLA
Salary: $57,934.50 – $92,703.00
Position ensures CCPL customers have the best experience possible no matter what channel they choose to contact us or service they require.
37.5 hours per week
$57,934.50 – $92,703.00 annually plus benefits
The initial compensation for this position generally falls between $57,934.50 and $60,831.23, contingent upon relevant experience and qualifications.
Must be able to work day, evening and weekend hours
Location: North Carroll Branch
Hampstead, Maryland
CCPL Commitment to Quality Service:
At Carroll County Public Library, superior customer service is core to everything we do. This position ensures CCPL customers have the best experience possible no matter what channel they choose to contact us or service they require. We take customer service seriously and this position is essential to our success.
Job summary:
Manages, directs, and participates in the daily operations and activities of the Adult Department in a full-service library, including supervision of assigned staff, collection maintenance, programming, and information service; performs other duties as assigned.
Required Education/Experience:
Bachelor’s degree required
Requires 90 contact hours of approved in-service training through Library Associate Training Institute (LATI) within first 2 years of employment or 9 hours of formal academic course work in library science.
Three or more years experience, including at least one year of supervisory experience and at least one of which involves working with adults.
MLIS degree preferred (LATI not required.
Must be willing to receive US Department of State Passport Acceptance Agent Training within 90 days of hire and actively participate in passport services.
How to Apply:
To apply and to view the full job description and employee benefits, please visit our website https://library.carr.org/employment. Online applications must be received by 11:59 pm on Monday, May 25, 2026.
LLAM Online 