Position: Circulation Manager

Location: Harford County Public Library

Posted: ALA

Salary: $48,908.00 – $59,918.00

Job Type

Full-Time

Job Duration

Indefinite

Salary

$48,908.00 – $59,918.00

Library or Company Type

Public Library

Min Experience

2-3 Years

Min Education

Associates Degree

Salary – Type

Yearly Salary

Job Category

Other/Not Listed

Description
The Circulation Manager provides management and oversight of library employees who come into direct contact with the public, ensuring high quality customer service at every opportunity. Responsible for the general operation of the Circulation department of the Level I designated branch, including supervising, scheduling, evaluating, and training circulation staff in order to ensure an exceptional customer experience. Meets minimum public service hours as defined by Library Administration.

Essential Duties:

1. Ensures the efficient and effective operation of the circulation department;
2. Opens and closes the branch, as assigned;
3. Prepares the money reports;
4. Prepares pull-list materials and sends to appropriate location;
5. Performs circulation tasks as needed to include material check-in and out, repairing damaged items, registering customers for library cards, and returning books to the proper shelf location;
6. Resolves internal and external customer complaints;
7. Negotiates fines and fees in accordance with established policies;
8. Books meeting rooms;
9. Troubleshoots branch machinery and computers, as necessary;
10. Prepares schedules to ensure proper staffing levels are maintained;
11. Oversees and manages the branch office supplies;
12. Monitors departmental budget.

1. Supervision Functions:
2. Serves as hiring manager and supervises assigned staff, as well as assigned volunteers;
3. Oversees the training of staff and volunteers, as assigned; 
4. Administers the Performance Recognition System (PRS), the library’s performance evaluation system, in accordance with published guidelines; 
5. Approves annual leave and checks and tabulates timesheets for assigned staff;
6. Prepares monthly reports, meeting agendas, and monthly schedules;
7. Interprets and implements system-wide policies and procedures;
8. Schedules and facilitates department/team meetings;
9. Ensures staff receive and understand system and department communications via written or electronic format.

Standard Functions:

1.  Serves on committees and participates in workshops, seminars, and training as requested;
2. Represents Library at various outreach activities, as needed;
3. Notifies Supervisor with suggested ways to improve the efficiency and effectiveness of personnel and procedures and system-wide goals and objectives;
4. Learns new skills and technologies to retain proficiency in areas of expertise;
5. Is dependable and punctual;
6. Maintains a positive, friendly, and cooperative attitude and provides consistent customer service;
7. Upholds all library policies and procedures as defined in Harford County Public Library’s Policies and Procedures Manual;
8. Performs other duties as assigned.

Reporting Relationship:  

This position reports to the Branch Manager. Directly supervises circulation staff. May supervise volunteers.

Work Environment:

1. Environment includes moderate noises (i.e. an office with conversations, photocopiers, and/or computer printers);
2. Requires use of computer for extended periods of time;
3. Ability to travel to branch/outside locations is required.

Work Week: 

Work schedule includes day, evening and weekend hours.
In addition to the specific duties and responsibilities of this job, it is the responsibility of every employee to comply with the Harford County Public Library’s Values statement, customer service guidelines, and all other policies detailed in the Policies and Procedures Manual.
The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. The library administration reserves the right to change, modify, delete, and supplement job duties based on the organization’s needs. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job. This and all library positions are eligible for system-wide transfer. Harford County Public Library is an Equal Opportunity Employer.

To Apply:

Applications for this position are completed and accepted via online submission only at www.HCPLonline.org .  Review vacancy announcement and requirements, under Library Jobs tab.  A resume is required for this position; however, a resume will not be accepted in lieu of the online employment application.  Please do not state “refer to resume” on the application.  HCPL is committed to diversity in the workplace and is an EOE.

Minimum Requirements:

1. Associate degree required, Bachelor’s degree preferred.
2. Two (2) or more years of related job experience with bachelor’s degree.
3. Three (3) or more years of related job experience with associate degree.
4. One (1) year of supervisory experience with bachelor’s degree.
5. Two (2) years of supervisory experience with associate degree.
6.  Ability to work day, evening, and weekends hours.
7. Ability to obtain and maintain a favorable criminal background report.

Knowledge, Skills and Abilities:

1. Knowledge of Circulation and/or Circulation Assistant practices and principles;
2. Knowledge of customer service practices and principles;
3. Extensive experience resolving customer issues with an assertive, empathetic and calm demeanor;
4. Ability to operate relevant computer systems, including hardware and software and office machines;
5. Ability to learn to maintain and organize library materials;
6. Ability to train staff, volunteers, and others as assigned;
7. Ability to prepare and maintain accurate records;
8. Ability to be adaptable, flexible and patient with customers and staff;
9. Previous cash handling experience;
10. Strong communication skills, both verbal and written;
11. Basic math and language skills.

Please see post for more details.

Position: Marketing & Communications Manager

Location: Montgomery County, Maryland

Posted: Maryland Library Association

Salary: $83,665.00 – $134,086.00

Montgomery County Public Libraries (MCPL) is seeking a talented Marketing & Communications Manager to lead our small but dedicated team in delivering innovative and impactful marketing and communication initiatives.

Are you a dynamic, people-focused leader with a passion for inspiring teams and fostering collaboration? Montgomery County Public Libraries (MCPL) is seeking a talented Marketing & Communications Manager to lead our small but dedicated team in delivering innovative and impactful marketing and communication initiatives.

In this influential role, you will oversee the planning, development, and execution of strategic marketing campaigns, branding efforts, and internal and external communications. You will be a key player in nurturing a positive, energetic team environment, empowering staff with your strong leadership, and building lasting rapport across departments and community partners.

We’re seeking a leader who prioritizes innovation over rigid processes, with the creativity to think outside the box, a hands-on attitude to roll up their sleeves when necessary, and a strong focus on delivering results.

A proven people manager with exceptional interpersonal and leadership skills.
Passionate about empowering teams and building a positive, collaborative workplace.
Experienced in developing and executing marketing and communications strategies.
A strategic thinker with the ability to foster innovation and team growth.
A strong communicator who values teamwork, adaptability, and a can-do attitude.

What You’ll Be Doing?

• Lead and motivate a high-performing Marketing & Communications team, providing mentorship, coaching, and professional development.
• Foster an inclusive, collaborative work culture that encourages creativity, initiative, and a positive vibe.
• Develop and implement marketing strategies that align with MCPL’s mission and strategic goals.
• Build strong relationships with internal teams, external stakeholders, and community partners to expand outreach and maximize impact.
• Oversee brand management, visual communications, media production, and social media efforts with an emphasis on innovation and engagement.
• Use data-driven insights to inform campaigns and support continuous improvement.
• Represent MCPL at local, state, and national forums, strengthening our presence and partnerships.

Additional Info

Job Type : Full-Time

Education Level : Bachelors Degree

Experience Level : Mid to Senior Level

Salary Range – Lowest : $83,665.00

Salary Range – Highest : $134,086.00

Closing Date for Applications : 11/12/2025

URL to Apply : https://www.governmentjobs.com/careers/montgomerycountymd/jobs/5126922/

Please see post for more details.