Two Positions: Washington, D.C.

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Position: Digital Engagement Specialist
Location: Library of Congress
Posted: USA Jobs
Salary: $120,579-156,755

This position is located in the General and International Collections Directorate, Researcher and Collections Services. The position description number for this position is 463411. The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area. The incumbent of this position will work a flextime work schedule. This is a non-supervisory, bargaining unit position.

Duties:

  • Expands the use of the Library’s digital collections through broad public engagement and targeted community based efforts, intended to attract and inspire new audiences. Identifies strategies, partnerships, and resources to promote the Library of Congress as a “Library for All”, inspiring more users to consult and use its resources to fulfill their personal goals and aspirations and for lifelong learning. Sustains and enhances the Library of Congress’s longstanding strengths in digital collections, metadata expertise and long-term stewardship by increasing use of these collections by more people across more diverse communities. 
  • Identifies and recommends services to address changing practices in research. Through partnerships and outreach, facilitates the development of innovative tools and workspaces for individual, community, and online based research or use. Evaluates tools and technologies to identify their potential uses in digital humanities and scholarly research, while ensuring an accessible and usable experience.  Monitoring and analyzing digital engagement metrics to assess the effectiveness of strategies for the digital collections of the Library of Congress.  Developing and implementing digital engagement strategies to increase community outreach.
  • Brings appropriate focus to those who are infrequent or non-users, and/or those who are traditionally underserved.  Provides equitable delivery of digital services through the development of programs, policies, practices, and behaviors which make the Library available to all people.  Work involves developing, leading and implementing outreach services for a variety of demographics, analyzing community data and identifying community needs. Facilitates assistance and training for patrons and staff to promote the use of the Library’s digital collections by a variety of user communities. Exercises considerable tact and courtesy in frequent contact with patrons and the public.  Staying abreast with latest digital technologies to better services the community outreach.  Identifying trends in digital and community engagement.
  • Works with senior staff to develop plans for efficient and effective program implementation and administration. Develops and implements plans designed to enhance relationships with targeted partners, stakeholders, and communities of use.  Provides liaison assistance to ensure that external partners and users can easily work with the Library to access digital resources. Plans, promotes, and coordinates pilot programs. Facilitates strategy and project planning meetings, with outside entities, and across Library divisions, acting as a liaison across organizational lines.  Prepares planning sessions and briefings, organizes background materials, and conducts research. Collaborates in the management of budgets and finances as necessary.
  • Conducts comprehensive evaluations of pilots and ongoing programs to ensure digital engagement goals are set and met and identifies areas where service can be improved. Defines and establishes metrics to monitor and analyze program and/or collections use and performance.  Recommends actions needed to maintain or improve the quality and quantity of engagement. Ensures that strategic planning evaluations and assessments adequately and effectively address and measure program requirements for on going process improvements aligned with strategic direction associated with the researcher experience. 

Qualifications: Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision. The knowledge, skills, and abilities (KSAs) that are marked with a double asterisk (**) in the vacancy announcement and the applicant questionnaire are considered the most critical for a position. 

  • Ability to expand the use of collections through digital engagement.**
  • Ability to plan and coordinate programs.**
  • Ability to provide outreach, consultation and liaison services.**
  • Ability to communicate in writing.
  • Ability to communicate effectively other than in writing.

Position: Librarian (Senior Outreach)
Location: Library of Congress
Posted: USA Jobs
Salary: $120,579-156,755

GPO employees possess a diverse array of talent in many administrative fields and trades. We provide other agencies with innovative services for the printing, publishing, storage, and distribution of digital content. If you are an energetic, inventive individual looking for a challenging, yet rewarding career opportunity, GPO may be the place for you. This position is part of the Library Services and Content Management, Government Publishing Office in Washington, District of Columbia.

Duties:

  • Provides virtual and on-site training to Federal Depository Libraries (FDL) staff on depository operations, compliance with Federal Depository Library Program (FDLP) requirements, and the effective utilization of government information resources.
  • Advises libraries on implementing Federal Depository Library Program (FDLP) policies and best practices, conducts evaluations of library operations, and provides recommendations to align with program standards.
  • Develops innovative strategies, tools, and services to support Federal Depository Libraries (FDLs) in ensuring public access to government information, including crafting training materials, guidance, and surveys.
  • Conducts research on library trends and user feedback to inform policy updates, measure program effectiveness, and support program goals and Congressional reporting.
  • Leads outreach efforts within the assigned National Collection Service Area (NCSA), building relationships with Federal Depository Libraries (FDLs) and community partners to promote the Federal Depository.

Qualifications: To qualify for the Librarian (Senior Outreach), PG -1410-13, you must meet the following requirements:

Quality Ranking Factor: This position will require extensive knowledge and experience with U.S. Government publications, related tools and indexes, and the Federal Depository Library Program (FDLP).

Basic Requirement: (SCREEN OUT) As a basic requirement, all librarians must have professional education in library science or possess equivalent experience and/or education as shown below:

  • A. Completion of (1) full academic year of graduate study in library science in an accredited college or university, in addition to completion of all work required for a bachelor’s degree (OR)
  • B. A total of at least (5) years of a combination of college-level education, training, and experience.

To qualify on this basis, the applicant must show conclusively that the education, training, and experience provided a knowledge and understanding of the theories, principles, and techniques of professional librarianship; knowledge of literature resources; and the knowledge, skills, and abilities essential for providing effective library and information services.

In addition to minimally qualify for the PG-13 level, applicants must meet the following criteria: To minimally qualify for the PG-13 level, make sure your resume supports your response that you select. In addition to meeting the Basic Qualification Requirement (1) year at the PG-12 level (or equivalent) level or higher. Examples of qualifying specialized experience includes:

  1. Provides reference services using government information, manages electronic resources in a library setting, or manages/develops library collections
  2. Conducts training sessions, delivers presentations, or conducts outreach to stakeholders. and
  3. Serves as depository coordinator, materials processor, cataloger, or in another role working directly with government information distributed by the Federal Depository Library Program (FDLP).