Position: Knowledge Services Manager, Practice Support
Location: Kutak Rock LLP
Posted: LLSDC
Salary: $100,000-115,000
Kutak Rock seeks a purposeful Knowledge Services Manager, Practice Support to lead the development, implementation, and optimization of knowledge resources and systems across the firm. This individual will play a pivotal role in ensuring our attorneys, paralegals, and staff have access to the tools and information they need to deliver exceptional client service. The ideal candidate will bring a strategic mindset, technological expertise, and a passion for fostering a culture of knowledge sharing. This position reports to the Director of Knowledge Services. This full-time, hybrid position is available to candidates in one of the following firm offices: Atlanta, GA; Little Rock, AR; Omaha, NE; Scottsdale, AZ; or Washington, D.C.
Work Arrangement: Hybrid 3:2
RESPONSIBILITIES
- Knowledge Strategy Development
- In conjunction with the Director of Knowledge Services, and firm leadership design and execute a firm-wide Knowledge Management (KM) strategy aligned with practice group needs and client service goals
- Identify opportunities to enhance knowledge workflows, systems, and resources
- Knowledge Capture and Organization
- Identify and collect relevant legal precedents, forms, checklists, and other practice-specific documents from attorneys
- Develop and maintain a comprehensive knowledge base within the firm’s document management system
- Implement tagging and metadata systems to facilitate efficient search and retrieval of information
- Ensure all knowledge content is accurate, accessible, and aligned with legal industry best practices
- Technology Management
- Collaborate with IT to integrate KM tools with other firm systems and ensure seamless workflows
- Evaluate and recommend new legal technology tools to enhance knowledge management capabilities, streamline knowledge processes, and increase efficiency
- Collaboration and Engagement
- Engage with attorneys at all levels to encourage active participation in knowledge capture and sharing
- Partner with practice groups, business development, and other departments to identify and address knowledge needs
- User Adoption and Training
- Develop and deliver training programs to drive the adoption of KM tools and processes across the firm
- Provide ongoing support and resources to ensure users can maximize the value of KM Initiatives
- Metrics and Reporting
- Track usage and engagement with KM tools and resources
- Evaluate the ROI of KM initiatives and recommend enhancements based on data-driven analysis
QUALIFICATIONS:
- Skills and Abilities
- Strong understanding of knowledge management principles and their application in the legal industry
- Familiarity with KM platforms and tools, such as NetDocuments and Litera
- Excellent project management skills with the ability to lead cross-functional teams
- Exceptional communication and people skills, with a focus on stakeholder engagement
- Analytical thinker with an initiative-taking approach to identifying and solving challenges
- Ability to analyze data and use metrics to inform decision-making and demonstrate impact
- Education and Experience
- Bachelor’s degree required; master’s degree in library and/or information studies or Juris Doctorate preferred
- Minimum of 5 years of experience in knowledge management in a law firm or professional services environment
- Proven record of implementing KM systems and driving user adoption and familiarity with legal processes and law firm operations is a strong plus
Position: Senior Digital Collections Specialist
Location: Library of Congress
Posted: USA Jobs
Salary: $120,579 – $156,755
This position is located in the Digital Collections Management and Services Directorate, Digital Services Directorate, Discovery and Preservation Services. The position description number for this position is 349876. The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area. The incumbent of this position will work a flextime work schedule. This is a non-supervisory, bargaining unit position.
The Digital Collections Workflow Section (DCW) within the Digital Collections Management and Services Division (DCMS) is seeking a Senior Digital Collections Specialist to serve on a multidisciplinary project team to create cutting edge and creative digital experiences in collaboration with local communities across the country. These transformative digital experiences will combine emerging technologies, digital library materials, and themes relevant to local communities. This position will work closely with Library staff and partner communities to help develop and implement innovative digital interactive experiences that will be hosted in physical locations around the country.
Position Duties:
- Coordinates, determines, and manages projects for digital collections. Works with internal and external partners to collaboratively develop a digital project or program. Serves as a technical expert in the planning, management, and execution of digital collections workflow/lifecycle management projects. Acts as an expert on special projects, and advises management on issues. Plans, tests, and executes projects that involve acquiring, describing, storing, and providing access to digital content for which the section has curatorial responsibility. Serves as a project leader for content transfers and processing from varied acquisitions sources including, but not limited to, content on tangible media, web archived content, and digital collections datasets. Plans for new digital acquisition streams, and is responsible for their implementation using new or existing workflows. Identifies opportunities for improving the performance of existing streams and workflows, and implements new automated and manual tools and processes as appropriate. Ensures that assigned projects are completed on time and achieve the desired objectives.
- Within the broad framework of program strategies and goals, identifies or contributes to the development of innovative tools and processes for the management and preservation of digital collections. Serves as a senior technical expert, trouble-shooter, and consultant for digital content management work carried out by the section. Develops workflows for new content streams. Works with division staff to define, develop, implement and monitor plans for the lifecycle management of digital content that is the responsibility of the section. Works with division staff and content providers to define and test efficient data movement procedures, establish effective and robust operational processes, and coordinate among stakeholders. Work is carried out in an environment of continual change, where digital content types and content sources are rapidly expanding, and the Library’s technical environment, as well as supporting tools and services, are in a state of flux.
- Communicates orally and in writing to both technical and non-technical colleagues concerning digital collections lifecycle management, and contributes to shared information resources. Works collaboratively inside and outside the project team and program area to facilitate and encourage the development and implementation of institution-wide and national best practices and standards for digital content management. Builds relationships, gathers input, and responds to engagement from a range of user communities, colleagues, vendors, and peers.
- Serves as an expert advisor on digital content management practices. Establishes and maintains effective working relationships with staff at multiple levels throughout the service unit and across the Library, as well as with those in the larger digital content management community. Coordinates digital workflow activities with specialists in curatorial units throughout Library Collections and Services Group, the Law Library, and the Office of Chief Information Officer. Provides advice and training to more junior members of the section, and to staff in stakeholder and curatorial units.
- Using knowledge of digital libraries and technical solutions, provides expert analysis and advice and develops solutions to solve issues and problems associated with digital lifecycle management: Identifies and applies new analytical techniques to address situations that are unique or not previously encountered. Researches new trends and developments in library and information technologies, particularly as they apply to digital content preservation and lifecycle management. Based on digital library trends, operations, and changing program requirements, identifies relevant issues to management. Collects, analyzes, and evaluates input from stakeholders and makes authoritative recommendations to management. Provides expert guidance in the resolution of complex problems or issues impacting digital lifecycle programs. Analyzes and participates in the development of appropriate guidelines, standards, and mechanisms for digital content management.
Qualifications: Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision. The knowledge, skills, and abilities (KSAs) that are marked with a double asterisk (**) in the vacancy announcement and the applicant questionnaire are considered the most critical for a position.
- Knowledge of library digital content management principles and practices.**
- Ability to perform project development and management duties.**
- Ability to provide consultation or liaison duties.**
- Ability to research and analyze technical issues.
- Ability to communicate effectively in writing.
- Ability to present information other than in writing.
Position: Librarian (Acquisition)
Location: Library of Congress
Posted: USA Jobs
Salary: $69,923 – $90,898 per year
The position is in the Geography And Map Division, Special Collections Directorate, Researcher And Collections Services. Position description number 462798. The Salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area. This position will work a flextime work schedule. This is a non-supervisory, bargaining unit position. Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement.
Position Duties:
- Acquires a variety of materials in all cartographic formats across multiple formats, and/or languages and geographic regions. Assures that purchase recommendations are represented by correct bibliographic identification. Assures that materials ordered or received are new to the collections. Determines availability of funds and refers problems to Chief and senior staff. Recommends appropriate sources and methods of acquisition of recommended items to the Chief. As directed, contacts dealers, subscription agents, vendors, overseas offices, domestic and foreign government agencies, exchange partners, and/or donors, to obtain basic information. Performs research in on-site reference sources, online databases and websites, and the collections of the Library.
- Uses standard methods, techniques, concepts, and principles to perform assignments related to collection development support, with review by supervisor, senior staff and/or recommending officers. Assists in review of incoming materials and digital file deliveries to select items appropriate for the collections, in accordance with established guidelines. Assists in examination of recommendations for acquisition to identify processing and custodial requirements, and to ensure conformity with established guidelines. Participates in formulating plans for changes and improvements to collection development policies.
- Maintains personal contacts and cooperative work relationships to support the collection development and acquisitions process. Consults senior specialists and supervisors concerning all questions arising from the workflow. As directed, consults recommending officers concerning collection needs and interpretation of collection development policy. As directed, works with vendors to solve routine acquisitions problems. Offers suggestions to senior staff/supervisors and Chief on operational and technical problems. Provides support for exhibits and events that feature new and recently acquired acquisitions. Assists others inside and outside the Library with routine problems concerning acquisition of materials.
- Provides routine reference services from client interviews in various forms, utilizing the library’s collections and /or databases using standard search procedures. Responds in written or non-written form to inquiries. Performs extensive reference searches for materials that cannot be located. Seeks assistance for locating materials that are not readily accessible to patrons, with the specialized collections of the Geography and Map Division.
- As assigned, assists in one-on-one training of library technicians, temporary staff or interns in the proper methods of searching, initial bibliographic control, and acquisition procedures. Assists in the implementation of prepared training courses and materials.
- Performs other duties as assigned.
Qualifications: Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision. The knowledge, skills, and abilities (KSAs) that are marked with a double asterisk (**) in the vacancy announcement and the applicant questionnaire are considered the most critical for a position.
- Ability to identify, coordinate, and recommend items for acquisition for a major library.**
- Ability to Develop Library Collections.**
- Ability to provide consultation or liaison services.**
- Ability to provide reference services.
- Ability to train, mentor, and support librarians.
- Ability to communicate in writing.
- Ability to communicate effectively other than in writing.