Position: Web Developer
Location: ZAI, Greenbelt, MD
Originally posted on the University of Maryland iSchool listserv.
ZAI has an immediate opening for a Web Developer to support our customer, a Federal Government Library located in Greenbelt, Maryland. The Web Developer will have experience using the LAMP stack, Drupal, and other frameworks to create and maintain high quality solutions that support and enhance the functionality of the Library’s websites, applications, databases, and content management system.
As a member of the Digital Projects Team, the position reports to the Team Lead and works with teammates, library colleagues, patrons, and community partners to provide access to information and materials that support the scientific and engineering research and public outreach needs.
- Responsible for design and development work to support the Library’s virtual presence.
- Work with open source and proprietary software to develop and maintain specialized databases and web-based resources.
- Responsible for management of web sites and applications, including content creation and addition/removal, applying updates, some support with server and database administration, and coordinating with the Systems Administrator on backups. Manages the migration of content from legacy web sites and systems. Installs, tests, and implements plugins and themes.
- Technical responsibilities include site development and maintenance; programming and database work; web statistics collection, monitoring, and reporting, work with APIs, some SQL and SPARQL querying.
- Specific projects may include supporting data migration, backend tool development, software configuration, and designing new sites and using new web services technologies to improve the user experience in discovering, searching, finding, and acquiring library materials and content.
QUALIFICATIONS AND SKILLS:
- U.S. Citizenship
- 3+ years of experience in developing and maintaining web sites and web applications.
- Solid understanding of core web technologies and best practices (HTML, CSS, XML, JSON, REST, SOAP)
- Experience with Linux, Apache, Tomcat, Lucene/Solr, shell scripting (bash, perl), Composer.
- Experience using PHP and PHP frameworks (YII, Laravel, CakePHP).
- Experience with object-oriented programming.
- Experience with a version control system such as GIT or Subversion; experience using GitHub / GitLab.
- Familiarity with Drupal 7/8 module and theme development or similar CMS.
- Knowledge of database programming and relational databases (MySQL).
- Familiarity with usability testing, principles of information architecture, best practices and guidelines for accessible Web design.
- Effective communication skills.
- Excellent organizational skills.
- Ability to work effectively both independently and as part of a team.
- Bachelor’s degree in Computer Science, Information Technology, or related field. Equivalent training and experience in lieu of a degree will be considered.
- Knowledge of the Fedora Commons repository architecture for digital collections.
- Experience with/reasonable comfort level with Java application development.
- Knowledge of responsive web design fundamentals.
- Knowledge of library information systems; familiarity with library metadata standards and bibliographic information structure.
- Web development experience in a library environment.
Position: Librarian III, Business Research and Instruction
Location: Johns Hopkins University, Homewood Campus, Baltimore, MD
Originally posted on the University of Maryland iSchool listserv.
Reporting to the Assistant Director for Academic Liaison, the Business Research and Online Learning Librarian supports research and information needs in business and related science, engineering, and social sciences programs in collaboration with faculty, students, and staff in both face-to-face and on-line environments. This position develops and facilitates access to the services and collections of a complex, multi-faceted research library through direct contact with faculty and students. Through creativity and use of innovative technology, the librarian will advance the Sheridan Libraries’ efforts in providing excellent research support and teaching and learning opportunities for students and faculty.
This librarian develops and teaches specialized classes and workshops in business and the social sciences that incorporate rapidly evolving informational technologies as well as traditional methods; conducts research consultations; reviews, acquires, and assesses collections that support research in assigned areas; engages with faculty, researchers, and students across the full lifecycle of research and scholarship, offering dynamic services and technologies to enable all forms of research, discovery, and learning; and raises awareness of resources and services through outreach efforts such as department-based office hours.
The librarian is a member of the Libraries’ Teaching and Learning Team, using knowledge of pedagogical best practices to provide virtual, hybrid, and onsite research and information literacy support to students and faculty.
Specific duties & responsibilities:
Academic Area Support
- Engages with faculty and students to build and maintain strong working relationships and to identify opportunities for collaboration
- Analyzes trends in assigned research and teaching programs to stay abreast of scholarship and scholarly communications in the disciplines, and uses this knowledge to create and implement services and develop and manage collections to support these trends
- Collaborates with faculty on student learning outcomes, assessment, and evaluation
- Partners with faculty to develop and implement value-added services to support the University’s research and teaching initiatives
- Supports faculty and student research through consultations and development of relevant resources
Teaching & Learning
- Works closely with the Learning Design and Technologies Librarian to develop, implement, assess, and analyze ongoing face-to-face, online, and hybrid learning programming and instruction in assigned areas
- Applies advanced adult learning theories to design content to teach research and information literacy skills integrating information fluency concepts and research skills into assigned subject areas
- Teaches in a variety of formats such as: synchronous and asynchronous online sessions, face-to-face sessions, semester-long courses, and embedding in course management systems
- Collaborates closely with colleagues in developing lesson plans, co-teaching, and sharing knowledge and experience to enhance the learning experiences of JHU students and faculty across on-line programs
- Communicates effectively through current media tools to facilitate awareness of resources and services
Academic Liaison Department
- Participates in departmental activities, including contributions to social media, providing general research consultation, and actively contributing to Academic Liaison working groups
- Works with teams both internally in the Sheridan Libraries and externally across all JHU libraries to coordinate services, initiate projects, and implement programs
- Provides research support for drop-in students; this may require evening and weekend hours
- Supports a high level of proactive interaction with faculty and students. Academic liaison librarians work both in teams and autonomously to provide resources and services to a very engaged community
Minimum qualifications (mandatory):
- MLS from an ALA-accredited program or equivalent; or graduate level degree in business or economics
- Degree or course work in business and/or economics
- Demonstrated broad knowledge of business information sources and expertise in the use of business and economics databases
- 3 years’ experience working in an academic library required. 3-5 years related experience preferred
- Demonstrated understanding of the professional literature, trends in research and data creation within business and related social sciences, and the ability to impart this understanding to students and faculty
- Demonstrated knowledge of instructional design, pedagogy, and assessment principles for effective information literacy instruction
- Experience and/or educational background in online teaching and learning
- Strong technology skills including experience with new and emerging technologies in teaching and learning
- Demonstrated ability to work effectively in a technologically sophisticated and rapidly changing environment
- Evidence of outstanding outreach and user-centered support
- Ability to work effectively with a culturally diverse campus constituency demonstrate how they have incorporated inclusion, diversity, and educational equity in their work
- Demonstrated ability to make connections both across the library and the campus
- Demonstrated ability to embrace change and welcome opportunities to experiment and innovate
- Exemplary communication skills, goal-orientation and self-management abilities, and ability to establish and maintain cooperative working relationships
- Experience working in a business library
- Demonstrated assessment and analytical skills
- Demonstrated leadership ability and ability to develop short-term and long term plans in a collaborative environment
- Experience with a variety of teaching environments and technologies
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at email@example.com. For TTY users, call via Maryland Relay or dial 711.
Position: Serials and Electronic Resources Librarian
Location: Salisbury University Libraries, Salisbury, MD
Full vacancy announcement available on ALA JobLIST.
The Salisbury University Libraries are accepting applications for the position of Serials and Electronic Resources Librarian. This is a full-time, permanent status track position and serves a key role within the Libraries, reporting to the Associate Dean/Director of Collection Management.
Primary Job Duties: Manage serials, including ordering, receiving, and maintaining serials in print and electronic formats. Manage the lifecycle of electronic resources, including databases, e-books, streaming video, serials, and the like. Develop assessment strategies and conduct ongoing assessment; collaborate on collection development initiatives. Participate in library, campus, consortium, and regional/national activities as appropriate.
Minimum Qualifications: Master’s degree from an ALA-accredited institution or equivalent degree from a foreign institution and one (1) year of professional library experience in technical services/collection management.
Required Knowledge, Skills and Abilities: Demonstrated ability to solve problems and commitment to customer service. Demonstrated skills in time, workflow, and project management. Attention to detail and strong organizational skills. Ability to handle multiple tasks/projects simultaneously and work well under pressure, independently, and in a team-oriented environment. The ability to be flexible is absolutely essential. Must be committed to contributing to a culturally diverse educational and work environment.
Preferred Qualifications: Academic or research library experience. Demonstrated experience and/or exposure to the use of current serials and electronic resource best practices and trends. Familiarity with MARC format. Ability to work with vendors and negotiate license agreements. Experience using staff interface of an integrated library or next generation system such as Aleph, Alma, or OCLC WorldShare. Experience with proprietary database/resource administrative modules. Experience with a web-scale discovery service such as OCLC WorldCat Discovery or Ebsco’s Discovery Service.
Applications received by July 17, 2018 will receive first consideration. The position will remain open until filled. Salary is competitive and commensurate with qualifications and experience. This is a library faculty position with excellent benefits. Appointment will be contingent upon verification of eligibility to work in the U.S. and is expected to begin as soon as possible, but the date is negotiable.
Applications and supporting documents are accepted only via Salisbury University’s Online Employment Application System. Please visit our website http://www.salisbury.edu/HR/Jobs/ to apply online. See the FAQs of the Online Employment Application System for more information and instructions.
To be considered an applicant, you must apply online and submit the following in order for your application to be complete: 1) a letter of interest; 2) curriculum vitae; and, 3) the names and phone numbers of at least three professional references.
Position: Outreach, Education, and Communications Coordinator
Location: National Network of Libraries of Medicine, Southeastern/Atlantic Region (SEA)
Health Sciences and Human Services Library, University of Maryland, Baltimore, Baltimore, MD
Full vacancy announcement available on ALA JobLIST.
The National Network of Libraries of Medicine, Southeastern/Atlantic Regional Medical Library (NNLM, SEA, RML), housed within the University of Maryland, Baltimore (UMB) Health Sciences and Human Services Library (HS/HSL), seeks a librarian to oversee the development and implementation of professional health information topics, training areas, and coordination of the communications program for the regional medical library. The Outreach, Education and Communications Coordinator develops and teaches in-person and online courses to promote access to health information. The coordinator creates and coordinates an outreach plan and related projects to address the health information needs of healthcare providers and information professionals. This librarian is also responsible for managing the region’s social media program, as well as creating content for the region’s website and newsletter. In partnership with other Regional Medical Libraries and Offices, the coordinator produces national programming and collaborates with other SEA coordinators to exhibit NLM’s resources at national, regional, and state meetings.
This is a full-time, grant funded, non-tenure, and non-permanent status track, faculty position reporting to the Executive Director of the SEA. The position is one of a team of four librarian-coordinators who work together to facilitate resource sharing, training, and cooperative projects in AL, DC, FL, GA, MD, MS, NC, PR, SC, TN, USVI, VA, and WV. For more information about NNLM SEA, visit http://nnlm.gov/sea.
Previous professional library experience is welcome, but not required.
- Identifies, develops, and teaches classes and workshops in a variety of formats addressing and promoting access to biomedical information to health professionals, librarians, and the public.
- Develops outreach projects improving information access for health professionals and their intermediaries in the region with special emphasis on services to unaffiliated health professionals, minority health professionals, public health workers, and hospital librarians.
- Coordinates an overall outreach plan taking into consideration the health information needs of health care providers and information professionals
- Develops educational materials for inclusion on the NNLM and SEA websites particularly in the areas of access to quality health information for health professionals
- Coordinates communication and promotion of NLM, NNLM, and NNLM SEA programs, resources, and services including but not limited to exhibits, webinars, presentations, librarian advocacy, featured articles for SEA Currents, and contact with health and health informational professionals and community associations.
- Coordinates, implements, and evaluates the SEA social media program to determine appropriate promotional communications support of NLM, NNLM, and NNLM SEA programs, resources, and services.
- Develops strategies and materials promoting the use of NLM and NNLM products and services to target populations such as health professionals, librarians, and the public.
- Maintains standards of accessibility for all resources created and maintained in accordance with Section 508 of the Rehabilitation Act.
- Cooperates with other Regional Medical Libraries and Offices to produce national programming
- Promotes and solicit applications for NNLM SEA awards; assisting potential applicants with their proposals, monitor progress and follow-up for awards in progress
- Works with other coordinators to exhibit NLM’s resources at national, regional, and state meetings of health professionals, information professionals, and the public.
- Participates in other activities of the SEA that lead toward improved health information access, use, and literacy in the region.
- Serves as ex-officio and support to the SEA Medical Librarians Program Advisory Group
- Master of Library Science or equivalent advanced degree from an ALA-accredited program
- Excellent oral and written communication skills
- Excellent interpersonal skills
- Demonstrated service orientation and ability to work effectively with colleagues, health professionals, and consumers in a diverse, multi-cultural community
- Knowledge of PubMed, MedlinePlus, and other NLM resources
- Willingness to travel; valid driver’s license at the time of employment
- Ability to work independently and as a member of a team
- Project management, strategic planning, and team leadership skills
- Instructional design and course development experience, including evaluation
- Experience with teaching and training
- Experience with health information education with the ability to develop, plan, and conduct workshops and training, interacting confidently with audiences
- Knowledge of, or experience in medical librarianship
- Evidence of professional and scholarly activities
- Ability to communicate vision and motivate others; willingness to assume leadership roles as needed
- Demonstrated ability in obtaining results from initiating and participating in team efforts
- Effectiveness in promoting ideas while exhibiting tact and sensitivity; initiating interaction with others; and soliciting feedback from partners
- Comfort with change, flexibility and the ability to react quickly to program alterations and task modifications
- Experience with Moodle LMS and WebEx technologies
Application materials must include a CV/resume; cover letter which includes the source of advertisement; 3 references including names, addresses, and phone numbers; and a separate signed/dated affidavit page (stating “I verify that my CV is current and accurate” – does not need to be notarized). Applications will be accepted until the position is filled, but full consideration will be given to complete applications received by July 20, 2018. Interested applicants should apply using the following link: http://bit.ly/OECCRML.
MINIMUM SALARY: $55,000, commensurate with experience
BENEFITS: Generous benefits include choice of retirement, medical, and dental plans; 22 days of annual leave; 15 days of sick leave; 3 personal days and 14 holidays. Regular employees, as well as their spouses and dependent children, may receive tuition remission for most programs at many campuses of the University System of Maryland.
Position: Administrative Librarian (Associate Librarian for Library Services )
Location: Library of Congress, Washington D.C.
Salary: $126,148 to $189,600 per year
Full vacancy announcement available on USAJOBS.
***This is an open continuous vacancy announcement. Applicants may submit or update their application at any time before the announcement closes. Applicants will be referred to the selecting official after each cutoff date specified in the announcement. This announcement is scheduled to close on the specified date in the announcement; however, the announcement may close earlier than the last specified cutoff date at the request of the selecting official or after a specified number of jobs are filled. Final application disposition will be completed once the announcement closes. Applicants must meet all eligibility requirements by the date of their application.
The cutoff for receipt of applications under this announcement will be 11:59 p.m. e.s.t. on the following dates: July 20, 2018, August 20, 2018, September 20, 2018, October 22, 2018, and November 23, 2018.***
The Associate Librarian for Library Services is responsible for directing the acquisition, organization, and preservation of the Library’s universal collection of materials; for ensuring the quality of the collections and for providing rapid and effective access to them, serving as the leader in maintaining and securing the Library’s universal collection of materials in all formats and media; for directing the provision of service to the Congress, libraries, scholars, the productive private sector, the educational community, other government agencies, and the general public.
The incumbent manages the Library Services service unit of the Library, exercising final responsibility for budget, personnel management, policy administration, and overall operational effectiveness. The Associate Librarian for Library Services participates in the overall management of the Library through membership on the Library’s Executive Committee (EC), the top policy-making body.
This position is located in the Office of the Library, Library Collections and Service Group, Library Services.
The position description number for this position is 374285.
The Associate Librarian for Library Services has overall responsibility, as well as delegated authority, for the oversight and administration of an entire service unit. Is primarily responsible for the direction and management of large-scale operations to efficiently and effectively achieve specified goals and objectives. Evaluates current and proposed programs and operations. Initiates, modifies, recommends, or discontinues such actions as appropriate.
The incumbent also serves, as a collateral duty, as Executive Agent for Collections Security. In this capacity, he/she is responsible to the Librarian, the Principal Deputy Librarian, the Deputy Librarian for the Collections and Services Group, and the Executive Committee for assuring that collections security is a core program of the Library, its managers, and staff. To accomplish this responsibility, the Executive Agent exercises agency-wide authority to oversee all collections security activities and programs, including the Director of the Office of Security and Emergency Preparedness with respect to his/her collections security responsibilities, the Chief Information Officer with respect to his/her digital collections security responsibilities, and the Collections Security Oversight Committee (CSOC).
Directs the processing and cataloging of materials acquired for the Library’s collections. Facilitates and reinforces the Library’s continuous improvement in metadata creation processes, procedures and systems, while ensuring that the Library meets its arrearage reduction goals.
Directs the preservation and conservation of the Library’s collections, establishing priorities for the preservation of items based on their importance to the Congress and the nation. Explores new technologies for preservation, works to establish international standards for these technologies, and participates in national and international preservation efforts. Directs the provision of a variety of film and photo-reproductive products and services based on the Library’s collections.
Provides advice and counsel to staff members and subordinate managers related to work and policy matters.
Establishes and maintains effective working relationships with various high-level individuals, including Members of Congress and their staff, other legislative and executive agencies, executives of major corporations, and distinguished members of the public. Establishes and maintains close and cooperative working relationships with professional peers internationally, Library or service unit management and officials, government agencies, and other institutions with related interests, in order to advance the programs and objectives of the Library.
The competencies below are required for this position. Those marked with a double asterisk (**) are considered the most critical competencies for this position.
A candidate’s resume must show a proven record of accomplishment that clearly demonstrates he or she has:
(1) Ability to provide program oversight and administrative management of agency programs and operations**: The successful candidate has the ability to carry out established human resources management functions and practices that include: keeping employees informed of significant aspects of personnel management and the following: 1) interviewing and hiring staff; 2) providing regular and corrective feedback and coaching; 3) evaluating work performance; 4) encouraging active staff participation; 5) giving advice and instruction; 6) recommending performance standards and ratings; 7) identifying training opportunities; 8) managing staff time and attendance, and approving leave; 9) reviewing and approving disciplinary actions; and 10) resolving informal complaints.
(2) Ability to perform human resources management functions**: The successful candidate has the ability to carry out established human resources management functions and practices including: keeping employees informed of significant aspects of personnel management and the following: 1) interviewing and hiring staff; 2) providing regular and corrective feedback and coaching; 3) evaluating work performance; 4) encouraging active staff participation; 5) giving advice and instruction; 6) recommending performance standards and ratings; 7) identifying training opportunities; 8) managing staff time and attendance, and approving leave; 9) reviewing and approving disciplinary actions; and 10) resolving informal complaints.
(3) Ability to direct the acquisitions, organization, and preservation of library collection of materials**: The successful candidate has the ability to direct the acquisitions, organization and preservation of materials by ensuring collections are developed to serve its constituents and that those constituents are provided the best possible bibliographic, research and referral services. This includes, 1) collaborating with variety of individual to build and select collections for an organization, 2) managing the acquisitions for collections; 3) fostering scholarly research in the library collections, 4) creating programs to share collections with individuals, 5) developing and implementing collections security plans, and 6) assuring the security of the collections.
(4) Ability to identify and analyze operational problems and develop solutions: The successful candidate has the ability to anticipate, analyze, develop, and plan the strategies necessary to coordinate and solve operational issues, complaints and grievances. This includes logically examining, analyzing, interpreting, and synthesizing information from different sources; generating and evaluating reasonable alternative solutions and the implications, consequences, and benefits of choosing each alternative; selecting the most promising alternative or course of action; and committing to action even in uncertain situations.
(5) Ability to communicate in writing: The successful candidate has the ability to communicate complex and specialized issues in writing through 1) policies and procedures, 2) strategic planning and forecasting documents, 3) performance management documents, 4) program proposals, 5) analysis/reports, 6) project plans, 7) budget documentation, 8) annual reports, 9) statements of work, and 10) policies and guidelines. This includes targeting the amount, form, depth and level of detail, and content of the information to the needs of the receiver/audience.
(6) Ability to communicate effectively other than in writing: The successful candidate has the ability to effectively express ideas and recommendations other than in writing in various settings to peers, staff, managers, supervisors, and external audiences to both provide and seek information. This includes actively listening to or understanding communicated information and answering questions thoughtfully and completely.
Position: Outreach and Reference Librarian/Assistant Professor
Location: University of the District of Columbia, Washington, D.C.
Originally posted on the Potomac Technical Processing Librarians’ listserv.
Brief Description of Duties
Under the overall supervision of the Director of the Learning Resources Division, the incumbent will perform duties relating to the functions of the Access and Information Services Unit. Duties will be equally divided between reference functions and outreach activities and other areas as needed.
The incumbent will collaborate with academic faculty and librarians in teaching and fostering information literacy skills relevant to the university curriculum and in developing students’ competence to access, evaluate, and effectively use electronic and print resources to acquire information.
She/he will also be responsible for planning and executing outreach activities of the library, including programming, marketing and communications, library displays, and social media.
Essential Duties and Responsibilities
- Teach information literacy instructions sessions
- Perform reference (in-person and virtual) and other related duties, including evening and weekend hours
- Serve as academic department liaison, coordinating collection development with academic programs and managing related library collection holdings, and performing information literacy instruction for the department, as well as other duties related to the department needs for library resources and services
- Develop outreach programs to special populations/specific constituencies, such as transfer students, first-time college students, first-generation students, non-traditional students, veterans, alumni, honors programs, and/or community members
- Conduct outreach activities with faculty, students, and staff to ensure that library users are aware of collections, services, and technologies available to them; publicize library services, resources, and programs
- Craft and refine library messaging for campus or community communications
- Create a social media strategic plan and manage social media
- Work with on and off campus partners for library programming
- Effectively communicate the library’s goals, services, and news to various campus constituencies, as well as to outside constituencies as appropriate
- Create physical library displays (in display cases) and work with the Library’s Digital Technology Assistant to design online and print outreach materials
- Facilitate annual National Library Week essay contest
- Participates in Washington Research Library Consortium Committees as assigned
- Keeps current professionally by participating in relevant conferences, peer group meetings, etc. and conducts ongoing professional development activities for colleagues and staff.
- Serves on departmental, university-wide, or consortium committees and task forces as assigned
- The incumbent is expected to meet those requirements listed in the Faculty handbook regarding research, scholarly, and creative activities, and university and community service.This is a tenure-track position.
Minimum Job Requirements
- Master’s degree in Library Science from a program accredited by the American Library Association
- Experience with outreach to student populations, campus communities, non-academic units, and/or community groups
- Experience managing social media
- Teaching experience
- Strong commitment to customer service
Position: Research Analyst
Location: LibSource, Virtual
Full vacancy announcement available on LLSDC Jobline.
LibSource, an LAC Group company, is seeking a full-time, experienced, Research Analyst, to work virtually for our Library as a Service (LaaS) platform. The Research Analyst will join a team of researchers in staffing a busy and diverse virtual research desk, performing and managing requests for legal, corporate, business development and other research from LaaS clients. All research and communication will be performed online and by phone, using both paid databases and open sources. The Research Analyst will report directly to the Deputy Director of Research & Intelligence and work with other analysts to complete research requests in a timely, professional, and cost effective manner. Research will be delivered directly to clients using a virtual reference desk platform.
This is a full-time virtual position. Successful candidates must be able to cover the hours of 11:00AM –8:00 PM PST/2:00 PM – 11:00 PM EST.
- Perform legal, corporate, business development and other research for LaaS clients using both paid databases (Westlaw, Lexis, Avention, etc.) and open sources (web searches, government databases, phone research, etc.)
- Communicate progress and research findings directly to client clearly and concisely
- Work with clients to clarify research objectives when necessary and provide follow-up on research requests
- Maintain current understanding of research methods and tools, including databases
- Keep Deputy Director apprised of research activities, client concerns, and issues that arise in the course of research
- Work with other Research Analysts to provide seamless service to clients even when working on complex and long-term projects
- Provide training and updates to research team regarding ongoing client projects
- On occasion, manage small research teams to accomplish more complex research objectives for clients
- Manage database access and other resources used for research
- Other duties as the arise according to client requests
- 3-5 years experience as a researcher in a law firm library, preferably with some business development research experience
- MLS or JD preferred, though work experience or a similar or related degree may take the place of MLS/JD
- Advanced legal research skills including but not limited to docket and case law research (both state and federal), secondary sources, and practice guidance
- Experience with corporate and business development research including gathering information from diverse sources (annual reports, SEC filings, Secretary of State records, case law, patent and trademark applications and records, lobbying activity, etc.)
- Extensive experience with Lexis and Westlaw (preferably LexisAdvance and WestlawNext) and ability to quickly learn and navigate other databases including but not limited to Monitor Suite, Avention, Capital IQ, Intelligize and Practical Law.
- Experience with open source research beyond search engine use, including government and non-profit databases, think tanks and academic sources. Must be comfortable calling and emailing sources for information.
- Exceptional client service skills, particularly via written communication
- Current experience using Microsoft Office (Word, Excel, PowerPoint and Outlook)