Position: Technical Information Specialist
Location: National Institutes of Health
Salary: $64,957 – $102,166

Full job posting on USAjobs.

Join the NIH Library as a Technical Information Specialist serving NIH and HHS researchers and policymakers. Collaborate with colleagues to provide ready reference services at the NIH Library’s Information Desk located in the Clinical Center and staffed weekdays. Provide technical assistance with the Technology Hub that includes specialized software for researchers, 3D printing, and a digital production studio. View this Introduction to the NIH Library.
Duties
Searches for, locates, and provides appropriate data or documents for use by NIH researchers and staff.
Responds to telephone and in-person requests from NIH researchers and staff using a variety of sources, including print and electronic abstracts and indexes, bibliographies, dictionaries, and encyclopedia , in order to locate requested information.
Develops and contributes to the provision of a program of instruction in areas as the use of the software and tools available in the Library Technology Hub, scholarly resources, and Library resources.
Serves as a technical expert for one or more of the software and tools available on the Library Technology Hub.
Prepares a variety of reports including project, monthly narrative, quarterly goals and objectives, and statistical reports, as needed.
Requirements
Conditions of Employment
U.S. Citizenship requirement or proof of being a U.S. National must be met by closing date.
Employment is subject to the successful completion of a background investigation, verification of qualifications, completion of onboarding forms, submission of required documents, and any other job-related requirement before or after appointment.
Applicants must meet all qualification requirements by the closing date of this announcement.
Males born after December 31, 1959 must be registered with the Selective Service.
If selected, you will be covered by a bargaining unit (union).
Qualifications
Qualification Requirements:
In order to qualify for a Technical Information Specialist, GS-1412 position you must have:
A. a full 4-year course of study that meets all the requirements for a bachelor’s degree with major study in the subject-matter field of the position to be filled; OR
B. 4 years of experience that provided a knowledge of the basic principles, theories, practices, techniques, and terminology of a discipline or subject-matter field; an understanding of the standard methods, procedures, and techniques of research and analysis in the subject-matter field; and where appropriate, ability to read and comprehend nontechnical material in one or more foreign languages. Such experience is equivalent to that which would have been gained through a 4-year college curriculum; OR
C. a combination of education and experience as described above.
In addition to the above basic requirements, to qualify for a Technical Information Specialist position at the GS-09 level, you must have:
A. completed a Master’s or equivalent graduate degree, or 2 full years of progressively higher level graduate education leading to such a degree or an LL.B. or J.D., if related. OR
B. 1 year of specialized experience equivalent to at least the GS-07 level in the Federal service obtained in either the private or public sector, performing the following types of tasks: indexing and retrieving specialized scientific and technical materials; utilizing automated library information processing systems; finding background information on ongoing research efforts in areas long under study; documenting communications, hardware and software problems and following up on reports of malfunctions; OR
C. a combination of post baccalaureate education and experience that meets 100% of the qualification requirements for this position.
In addition to the above basic requirements, to qualify for a Technical Information Specialist position at the GS-11 level, you must have:
A. 3 full years of progressively higher level graduate education or doctoral degree (Ph.D., M.D., or equivalent) related to the position. OR
B. 1 year of specialized experience equivalent to at least the GS-09 level in the Federal service obtained in either the private or public sector, performing the following types of tasks: performing assignments involving the categorization, summarization, or location of scientific, technical, or other specialized information; indexing and retrieving specialized scientific and technical materials in the biomedical field; assisting in developing and testing automated library information processing systems; analyzing biomedical articles containing commonly understood concepts and principles in the diagnosis and treatment of disease, and clinical research and information on new therapies and devices. OR
C. a combination of post baccalaureate education and experience that meets 100% of the qualification requirements for this position.
You will receive credit for all experience material to the position, including experience gained in religious, civic, welfare, service, and organizational activities, regardless of whether you received pay.
Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.
Preview assessment questionnaire before you apply: https://apply.usastaffing.gov/ViewQuestionnaire/11833844
Education
If you qualify based on education in lieu of specialized experience, you are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed and grades. Unofficial transcripts will be accepted in the application packages. Official transcripts will be required from all selectees prior to receiving an official offer. Click here for information on Foreign Education.

Position: Access and Technical Services Librarian
Location: Goucher College
Salary: $63,013 – $74,133

Original posting on ALA Joblist.

ABOUT GOUCHER COLLEGE:
Since its founding in 1885, Goucher College has been a place of innovation and excellence. As a private liberal arts college, Goucher is dedicated to teaching students to be complex problem-solvers prepared for the jobs of the future. Small class sizes, a rigorous curriculum, and dedicated faculty and staff allow for personalized mentorship for each student. Named one of the most innovative colleges in the country by U.S. News & World Report, Goucher is a leader in global education and was one of the first colleges in the country to offer 100% study abroad. Approximately 1,100 undergraduate and 900 graduate students form the close-knit and vibrant Goucher community.
Goucher College is always on the lookout for top talent, resourceful, innovative, and dedicated individuals who will keep the College at the forefront of extraordinary education. As one of the nation’s most progressive, innovative institutions of higher learning, we offer outstanding professional advantages, generous benefits, excellent perks, and a great work location!
JOB DESCRIPTION:
Reporting to the Associate Vice President for the Library and Learning Commons, the Access and Technical Services Librarian oversees the Access & Technical Services team and all aspects of both physical and electronic collections of the library. This key position oversees system administration for the ILS and associated products, and manages sub-budget allocations and expenditures.
ADDITIONAL INFORMATION:
Salary Range: $63,013 – $74,133
Essential Job Functions:
Personnel Management & Collaboration — Manages the Access and Technical Services team (Circulation, ILS Management & Public Services; ILL, Collections & Resource Statistics Management ). Ensures the Access and Technical Services team is trained on all library systems and provides support and leadership during all system upgrades and migrations. Collects and presents all monthly, semester-based and annual reports. Develops policies, workflows and procedures, as needed, to ensure efficient area operation. Works collaboratively with the Instruction & Digital Strategies team to integrate key software/hardware elements into library courses via course management system, library website locations, discovery layers, social media, etc.
Collections Management — Acquires, maintains, and assesses library collections in support of teaching, learning, and research in alignment with the colleges and library’s strategic directions. Communicates with faculty and staff concerning their requests and inquiries regarding proposed resource acquisitions. Develops policies and procedures as needed to ensure efficient collection development and weeding operations.
eResources Management — Assists with electronic resource management by providing support with: all technical updates and problem solving; tech services vendor relations; development and maintenance of an extensive dB license/contract portfolio; access, metadata, administration, statistics / reporting, troubleshooting and support, and renewal or cancellation. Maintains and presents on monthly, semester-based and annual usage reports. Gathers, analyzes, and reports statistics from multiple sources (vendors, publishers, and the integrated library system) on resource usage, material circulation and expenditures.
Develops, maintains, troubleshoots, and supports the usability, design, and integrity of the library’s online catalog and assists with its discovery in public search interfaces.
Researches new and emerging technologies, trends, and solutions that advance the usability and functionality of the Library’s interfaces. Provides advice and suggestions to management regarding new applications or services. Delivers educational and informational sessions to the library staff and campus community. Participates in the overall service of library operations such as reference and instruction. Serves as librarian liaison for one or more academic disciplines.
Provides input for annual book and eBook budgeting process, tracks expenditures and manages assigned/associated budget(s), including endowment and restricted funds. Maintains the annual database increase-in-costs document. Leads and manages the annual IPEDS and ACRL data collection projects via an internal collection document and submits final library information.
Participates in research, scholarly and professional activities. Monitors library and publishing trends, best practices in collection management, technical services, and developments in the profession. Shares knowledge and make recommendations for improvements. Conducts grant-writing and other fundraising activities. Participates in library-wide planning, collection development, and general library services. Serves on college-wide committees and work groups.
APPLICATION INSTRUCTIONS:
The review of applications will begin immediately.
Please submit the following application materials online:
Cover letter
Resume
Contact information for three professional references
Candidates must be able to provide proof of eligibility to work in the USA. No Visa sponsorship is offered for this position.
Goucher College is an Equal Opportunity Employer
Requirements
REQUIREMENTS:
Education:
Required: ALA-accredited master’s degree in library/information science
Preferred: Second master’s degree; PMP Certification
Professional Experience:
Required: 5+ years of professional library experience managing systems & teams
Knowledge of academic library collections, acquisitions, and systems administration
Knowledge of current issues and trends in the e-resources lifecycle, including acquiring, licensing, and managing access to electronic resources.
Awareness of current developments in collection development and acquisitions with the proven ability to apply such knowledge to local practices.
Demonstrated proficiency with automated library systems, database usage data tools, and vendor management tools.
Commitment to customer service excellence/support to enhance an environment of equity, diversity, and inclusion
Preferred: Knowledge of OCLC’s WorldShare Management ILS

Position: Instruction and Digital Strategies Librarian (Teaching & Technology Unit)
Location: Goucher College
Salary: $62,709 – $73,775

Original posting on ALA Joblist.

ABOUT GOUCHER COLLEGE:
Since its founding in 1885, Goucher College has been a place of innovation and excellence. As a private liberal arts college, Goucher is dedicated to teaching students to be complex problem-solvers prepared for the jobs of the future. Small class sizes, a rigorous curriculum, and dedicated faculty and staff allow for personalized mentorship for each student. Named one of the most innovative colleges in the country by U.S. News & World Report, Goucher is a leader in global education and was one of the first colleges in the country to offer 100% study abroad. Approximately 1,100 undergraduate and 900 graduate students form the close-knit and vibrant Goucher community.
Goucher College is always on the lookout for top talent, resourceful, innovative, and dedicated individuals who will keep the College at the forefront of extraordinary education. As one of the nation’s most progressive, innovative institutions of higher learning, we offer outstanding professional advantages, generous benefits, excellent perks, and a great work location!
JOB DESCRIPTION:
The Instruction & Digital Strategies Librarian will lead (2) distinct programs within the Library and Learning Commons [ LLC ]. This key position will develop and lead an agile information literacy instruction program and develop a new library technology area. They will provide leadership and guidance to the Student Success Librarian and all tutoring programs, i.e. Research Tutors and Supplementary Instruction (S.I.) tutors. Additionally, this position will support new software solutions by on-boarding and developing training programs for new and existing library software solutions. This Librarian supports the mission of the library and the Research Help Program through projects and other duties as assigned with occasional weekend and evening hours as needed.
ADDITIONAL INFORMATION:
Salary Range: $62,709 – $73,775
Essential Job Functions:
Information Literacy & Research Support: Lead, enhance and teach in the Library’s Information Literacy Program. Develop physical and digital learning objects that are innovative, interactive and support instruction and research. Provide mentoring and support to the Student Success Librarian and other teaching librarians. Manage the overall structural and organizational aspects of the program. Assist students and faculty with their research needs, helping them to develop information literacy skills that allow them to become excellent researchers. Manage and staff the Research Help Desk ( physical and digital ); conduct individual research consultations and collaborate with other librarians to provide in-person and online research support. Mentor and supervise the Student Success Librarian and act as an advisor and mentor to research tutors and supplementary instruction students alongside the Student Success Librarian. Actively build partnerships across campus to enhance the library’s instruction program and enhance student and faculty engagement with the library. Develop and guide instructional outreach activities.
Technology Exploration & Implementation: Develop and lead the new technology exploration and implementation arm of the library; provide project management support of new library technology projects; work closely with the IT Team to integrate library-based tech training to all patrons; present new technologies to students each month that support their day-to-day study activities and general research; provide analytics and narrative that clearly outlines all program’s reach, significance, and impact. Provide quantitative and qualitative connections between library teaching programs and student success.
Events, Outreach, Marketing and Assessment: Develops, maintains and assesses an outreach and marketing program focused on engaging students in the library’s resources/programs and all Library Commons support areas. Fosters student success by developing and sustaining cross-campus collaborative partnerships. Acquires and/or designs industry-standard library assessment tools that provide distinct insight into student and faculty library needs. Submits budgets and other pertinent reports as required.
User Experience Assessment and Library Web Management: Structures and conducts usability testing for library software, resources, interfaces, services and workflows. Recommends new solutions based upon findings. Uses multiple user experience research methods to design and implement assessments and, ultimately, make recommendations for improving library services, resource access, and programs in support of student success. Manages the library website; develops and implements a website content strategy in collaboration with the Student Success Librarian.
APPLICATION INSTRUCTIONS:
The review of applications will begin immediately.
Please submit the following application materials online:
Cover letter
Resume
Contact information for three professional references
Candidates must be able to provide proof of eligibility to work in the USA. No Visa sponsorship is offered for this position.
Goucher College is an Equal Opportunity Employer
Requirements
REQUIREMENTS:
Education:
Required: M.L.S. or M.L.I.S.
Preferred: Master’s in Education or related field
Professional Experience:
Required: 3 years experience teaching and developing programs within an academic library
Preferred: 5 years experience teaching and developing programs within an academic library