Position: Librarian
Location: Agricultural Research Service
Salary: $87,198 – $113,362

Full vacancy announcement available on USAJOBS.

This position is located within Agricultural Research Service, Field Organization, National Agricultural Library (NAL), Information Products Division in Beltsville, MD.

In this position, you will provide customer service to individuals with questions regarding NAL’s physical and digital collections, Web content and online services.

Duties:

• Delivers client-focused, innovative services that support and are responsive individuals to the information needs of NAL customers.
• Serves as a recognized authority on the content and configuration of the online collections, bibliographic databases and research tools available through NAL
• Participates in various USDA, NAL teams and committees.
• Tracks and monitors incoming questions to ensure timely resolution.
• Provides advanced levels of support by troubleshooting complex access issues or problems with electronic content delivery.