Under the direction of the Senior Research Technology Manager, the Electronic Services Librarian is responsible for supporting firm access to electronic resources, including research request database support, resource and connectivity troubleshooting, online usage statistics analysis, and current awareness processes. This position also develops and supports standardized processes involving the evaluation of new technology by researchers and appropriate internal groups, and identifies the devises improved protocols establishing and maintaining electronic services workflow operations.
- Primary responsibility for upkeep and troubleshooting of Quest research request database, and serves as liaison with Quest technical support and internal IS as issues arise
- Utilizing Quest, gathers statistics and creates reports in order to determine trends in the usage of resources in order to support digital collection decision-making and identify training opportunities
- Using SharePoint, edits, builds, and maintains format and content of L&RS pages on firm intranet (Connexus), including organizing and enhancing practice specific content pages, developing more self-service functions using the L&RS pages and ensuring resource awareness; collaborates with members of the global team in this effort as well
- Monitors functionality of content on Westlaw and Lexis’ e-libraries residing on intranet; with input from the research team, works directly with the vendors to ensure content is added or modified as needed
- Looks for opportunities for and adds APIs to knowledge systems in order to increase efficiencies; conducts due diligence on APIs to ensure compatibility with internal systems
- With input from the Senior Technology Systems Manager, establishes and standardizes current awareness processes/procedures, setting up alerts for news, litigation, legislation, etc in support of attorneys’ ongoing information needs; monitors and curates alerts utilizing news aggregators and other tools, working and coordinating related to this effort with designated global team members; works with Research Specialist on any issues related to access
- Serves as liaison to NewsDesk and InfoNgen technical support and partners with internal IS on system improvements and issues related to current awareness tools
- Works with Senior Operations Manager to gain proficiency with the Research Monitor (RM) internet tracking tool and serves as partner in monitoring and reporting usage; runs reports on usage trends; assists with establishing mobile functions of RM and rollout
- Serves as liaison with vendor technical support and internal IS support
- Keeps current on new technologies and applications; communicates to Senior Research Technology Manager on any that may be of interest to Firm to support practices
- Schedules periodic testing and updating of links to e-resources; coordinates testing of new electronic information products with research team and other appropriate groups
- Participates in LRS team meetings and calls
- Establishes goals supporting the L&RS vision
- Assists with broader knowledge management initiatives as needed
- Performs other duties as assigned
Essential Job Specifications/Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Expertise in the use of MS Word, Excel, and Outlook
- Proven experience with process improvement and/or project management
- Demonstrated knowledge of a variety of electronic information resources (databases, internet, e-books) and print resources
- Facility with SharePoint
- Facility with technical aspects of research request managers
- Facility with statistical reporting
- Knowledge of basic legal research processes
- Familiarity with online legal research platforms: Lexis-Nexis, Westlaw, Bloomberg Law, and Wolters Kluwer’s Cheetah
- Ability to deal professionally and communicate clearly and concisely both orally and in writing with internal and external clients on all levels
- Excellent organizational skills including ability to organize large amounts of electronic data and to make this data easy to search, retrieve, export and report from
- Well-developed analytical and resourceful problem solving abilities
- Proven ability to pay close attention to detail essential
- Must be highly motivated, possess the ability to work independently and as part of a team with both local and geographically diverse staff
- Must be flexible enough to adjust to changing projects and priorities
- Requires the ability to regularly report to work on the days and times scheduled
No travel is required for this position.
- Master’s degree or equivalent required
- Minimum two (2) years’ experience with online reference and/or information systems, preferably in a law library
- Law firm library experience a plus.
BCLP offers eligible employees a comprehensive benefits package that includes medical, dental and vision insurance coverage, life insurance, and retirement plans. We also provide eligible employees flexible time off plans including paid Parental leave, Paid Time Off (PTO), and paid holidays.
Position: Research & Knowledge Supervisor
Location: Skadden, Arps, Slate, Meagher & Flom LLP, Washington, DC
Originally posted on LLSDC Job Listing.
Skadden is seeking a Research & Knowledge Supervisor to join our Research & Knowledge Services team in the Washington, D.C. office. As a member of Skadden’s professional staff, the Research & Knowledge Supervisor will play an integral role in helping the firm provide high-quality service to clients.
- Supervises the daily activities of the Washington, DC office R&KS professional staff both in the office and remotely.
- Provides cost effective research services using databases, print sources, and outside sources.
- Contributes to development and organization of research materials in the R&KS department.
- Evaluates new and updated versions of online and print information resources.
- Perfects research skills using online and print sources, incorporating new technology.
- Develops information network within and outside the Firm.
- Monitors requests during off hours and coordinates with professional staff in all offices to complete pending requests.
- Uses workflow software for the distribution and recording of research and KM requests.
- Educates attorneys and professional staff about R&KS department services.
- Conducts department orientation for new and lateral attorneys.
- Works with Knowledge Strategy Counsel to select, maintain and update content for practice area websites.
- Keeps attorneys aware of new developments in their practice areas.
- Coordinates the payment of invoices for products and services for the Washington, DC R&KS operations. Assists Manager in developing and monitoring the department budget.
- Ensures current knowledge of Firm policies and practices for professional staff, current knowledge of industry trends, and continued professional development for professional staff.
- Ensures appropriate professional staffing levels for R&KS department. Participates in the interviewing, selection and training process for department professional staff on industry-specific and department processes.
- Recommends and implements changes and improvements in methods and procedures for higher level management.
- Monitors professional staff time, attendance, and expense reports to ensure accuracy and compliance with Firm policies.
- Recommends and participates in disciplinary procedures in collaboration with the department Manager and Human Resources.
- Effectively utilizes the Firm’s performance management process to communicate performance expectations, monitor performance, coach employees, and manage unsatisfactory performance.
- Effectively addresses and resolves work-related problems and/or conflicts that arise among the department professional staff.
- Communicates departmental guidelines and procedures.
- Performs other related duties as assigned.
- Current knowledge of research and KM best practices, trends and techniques.
- Thorough understanding of legal, business and related information sources.
- Expertise using online research systems including: Deal Point Data, Securities Mosaic, ThomsonOne, LexisNexis, Westlaw Edge, Bloomberg Law, Cheetah, Intelligize, Fastcase, PLI, etc.
- Working knowledge of integrated library systems.
- Proven ability to use web page authoring tools.
- Ability to effectively supervise others and employ coaching and problem-solving techniques.
- Ability to administer Firm policies and procedures.
- Knowledge of relevant firm computer software programs (e.g., Outlook, Excel, PowerPoint), with the ability to learn new software and operating systems.
- Flexibility to adjust hours and work the hours necessary to meet operating and business needs.
- Master’s Degree in Library Science or an equivalent combination of education and experience.
- Minimum of six years related experience in a legal or corporate information center with a minimum of two years supervisory or leadership experience.
Skadden is an Equal Opportunity Employer (Disability/Vet/other protected categories). For more information, please visit Skadden.com/careers.
Position: Law Librarian
Location: LAC Group for FMSHRC, Washington, DC
Originally posted on LLSDC Job Listing.
LAC Group is seeking a Law Librarian with experience performing research in the fields of mining and administrative law, including Federal and administrative cases, statutory and regulatory law, legislative and regulatory history, and other areas and related topics impacting the work of the Federal Mine Safety and Health Review Commission (FMSHRC). The Librarian will be responsible for maintaining the Library’s SharePoint site, providing specialized reference services, maintaining and developing the digital and physical collections, training and educating staff, and collaborating with the Library Committee. This is a part time position (24 hours a week) and will initially be performed remotely due to COVID restrictions, but later work will be performed onsite at the downtown DC office.
- Provide general, legal, and legislative reference services using expert knowledge, published and unpublished sources, and electronic databases.
- Develop and maintain Library SharePoint site
- Retrieve and disseminate appellate filings from Pacer.
- Evaluate the authoritativeness, currency, and relevance of specialized information available on FMSHRC-related issues.
- Manage electronic subscriptions and vendor relations.
- Curate, maintain, and distribute FMSHRC’s Digital Assets.
- Assist in library collection maintenance including: acquisitions; serials processing; shelving multiple formats of legal and other research materials; weeding superseded materials; shifting contents of shelves as needed; and ensuring that the library’s physical collection is consistent with the electronic inventory.
- Review the veracity of the online library catalog; edit and verify catalog records for conformance with collection and established cataloging policies.
- Monitor library ordering and purchasing; maintain a Microsoft Excel spreadsheet for coordination with the Office of the Executive Director (OED).
- Monitor preserved materials to ensure adherence to established standards.
- Identify superseded materials; dispose of such material in line with Federal rules and regulations.
- Review brochures, websites, catalogs, and other sources for possible acquisition; assess materials acquired from different sources and identify the need for new subscriptions and renewals.
- Train FMSHRC staff in one-on-one or group instruction formats, via in-person, teleconference, or recorded sessions.
- Promote useful research tools and strategies to agency staff
- Prepare a library column for submission to FMSHRC’s newsletter “The Scoop.”
- Monitor relevant newsfeeds and other sources for inclusion on library intranet/SharePoint pages and/or distribution to agency employees.
- Attend library committee meetings; keep the Committee informed of library activities, make recommendations,and respond to Committee concerns.
- Masters of Library and Information Science (MLIS) with a certificate in Law Librarianship
Three years as a professional law librarian
- Demonstrated knowledge of mining law
- Solid understanding of legal documentation
- Expert SharePoint skills
- Experience with online legal research portals including Lexis, Westlaw and Hein
- Demonstrated knowledge of best practices and current trends and issues applying information technology to libraries and law practice
- At least 2 years of experience with vendor management, database and web technology within a law or business library
- Knowledgeable in integrated library management systems with proficiency in online research and legal databases
- Ability to learn quickly and work with multiple groups
- Excellent written and oral communication skills
- Experience training users in searching and use of legal databases
- Experience with library collection maintenance, both physical and digital
- Juris Doctor (JD) degree
Apply at this link: https://www.libgig.com/careers/law-librarian-lac-group/a0E1H00001Nu1E3UAJ/
Position: Supervisory Digital Projects Specialist
Location: Digital Conversion Team, Digitization Services Section, Digital Collections Management and Services Division, Digital Services Directorate, Library Services, Library of Congress, Washington DC
Full vacancy announcement available on USAJOBS.
This position is located in the Digital Conversion Team, Digitization Services Section, Digital Collections Management and Services Division, Digital Services Directorate, Library Services.
The position description number for this position is 169139.
The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area.
The incumbent of this position will work a flextime work schedule.
This is a supervisory, non-bargaining unit position.
Assesses program effectiveness or the improvement of complex digital conversion and management processes and systems encompassing difficult and diverse functions or issues that affect critical aspects of the major programs of The Library of Congress. As an expert on long-range planning, recommends and participates in developing strategies for Implementing planning for major digital conversion projects and programs. Recommends short- and long-range goals of the organization, develops detailed plans for implementing them, and oversees implementation of the goals in subordinate organizations. Evaluates current and proposed programs and operations and recommends action to initiate, modify, or discontinue projects as appropriate. Determines if adjustments or changes in objectives or emphasis are needed in organization functions. Recommends organizational or process changes to ensure maximum mission effectiveness in furtherance of the Library’s strategic goals.
Provides expert analysis and advice and develops solutions to solve issues and problems associated with agency-wide IT programs. Researches new developments in library and information technologies, particularly as they apply to the electronic dissemination of information. Based on digital library trends, operations, and changing program requirements, identifies relevant issues to management. Collects, analyzes and evaluates relevant digital reference stakeholder, technical and programmatic information from varied sources inside and outside the Library and makes authoritative recommendations to management.
Supervises a group of employees performing work primarily at the GS-12 level. Provides administrative and technical supervision necessary for accomplishing the work of the Digital Conversion Team. Provides administrative, technical and managerial support to the Director, Collections and Services, for the administration and management of digital conversion activities throughout Collections and Services Divisions.
Performs the administrative and human resource management functions relative to the staff supervised. Establishes guidelines and performance expectations for staff members, which are clearly communicated through the formal employee performance management system. Observes workers’ performance; demonstrates and conducts work performance critiques. Provides informal feedback and periodically evaluates employee performance. Resolves informal complaints and grievances. Develops work Improvement plans, recommending personnel actions as necessary. Provides advice and counsel to workers related to work and administrative matters. Effects disciplinary measures as appropriate to the authority delegated in this area. Reviews and approves or disapproves leave requests. Assures that subordinates are trained and fully comply with the provisions of the safety regulations.
Serves as advisor and principal liaison to the Director, Collections and Services on all matters pertaining to digital conversion activities and, as needed, other digital library initiatives under the purview of the Director. Establishes and maintains effective working relationships with Library management staff at multiple levels and across service unit lines on digital conversion and other digital library activities, in furtherance of the Library’s strategic goals. Initiates, establishes, and maintains professional relationships with librarians, IT and digital conversion specialists in order to share resources and information. Serves as a principal liaison for the organization at professional conferences, seminars, and exhibits. Communicates with digital conversion specialists throughout the Library. Coordinates digital conversion activities with specialists in other Divisions. Directorates and Service Units. Works collaboratively inside and outside the project team and program areas to facilitate and encourage the development and implementation of institution-wide and national best practices and standards. Communicates orally and in writing to both technical and non-technical staff concerning multimedia digital service and access activities. Attends conferences/meetings to make presentations or for professional development to keep abreast of current trends in technology.