Position: Library Systems Administrator
Location: American University, Washington, DC
Full vacancy announcement available on ALA Joblist.
The Library Systems Administrator is the technical expert and senior administrator, developer and product manager for the University Library’s Ex Libris cloud-based library unified services platform serving the entire campus community. This position provides managerial leadership in planning, implementing, and executing integrated library automation systems, applications, and technology services that enable the Library’s efficient operations and effective strategic initiatives. In addition, this position builds and maintains connections between the library’s cloud-based unified services platform and other service platforms and/or electronic services. This position builds and inspires effective teams within the University Library’s organization, serving as a strategic project manager of working groups that include personnel from several Library units and may include campus partners, stakeholders and vendors. The position works closely with the Office of Information Technology (OIT) and external IT partners, particularly within the Washington Research Libraries Consortium (WRLC), which include nine area academic libraries to coordinate, develop, and implement services and systems.
Required Education and Experience
- An accredited ALA Master’s degree in library and information science or equivalent degree and experience in library systems administration
- Minimum of four (4) years of professional experience in the management and maintenance of computing systems in an academic library
- Experience developing and managing library automation systems in a collaborative environment (Alma, Primo required)
- Working knowledge of bibliographic and metadata tools (e.g. MARC records, BIBFRAME, Dublin Core, EAD, OpenURL, link resolvers, knowledge bases
- Knowledge of web accessibility standards and usability practices
- Demonstrated knowledge of issues and trends related to information technology
- Strong analytical skills for complex software and/or hardware issues
- Ability to recommend and support decisions on process and workflow changes; experience with open source software, applications, web tools and new technology
- Ability to apply Incident, Problem, and Change Management processes to assigned work projects
- Ability to troubleshoot and resolve complex system-related technical problems, implement or recommend corrective measures and provide end-user support
- Ability to perform project management activities such as work breakdown, resource estimating, project planning, tracking/oversight, scheduling tasks, negotiating deliverables, project administration and status reporting
- Demonstrated high customer service, diplomacy and professionalism
- Experience managing successful short and long terms projects in a collaborative team environment
- Experience training others and interacting with stakeholders across the Library and/or externally
- Excellent interpersonal skills that reflect a commitment to inclusion and the ability to develop strong working relationships with a dynamic and diverse community
- Demonstrated excellent skills to effectively communicate technical information in a clear and understandable manner to diverse audiences
- Demonstrated utilization of iterative improvement cycles to maximize user quality experiences
- Ability to lead team members, contract support personnel and others assigned on a project basis, which includes planning and setting goals; monitoring progress; and providing coaching, guidance and feedback
Position: Lead, Teaching & Learning Team
Location: George Mason University, Fairfax, VA
Full vacancy announcement available on ALA Joblist.
The George Mason University Libraries seeks an innovative, collaborative, and service-oriented leader for its newly configured and expanded Teaching & Learning Team. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason’s academic and culturally inclusive environment. The Teaching & Learning Team Leader will take a prominent role in the Libraries’ development of key partnerships and collaborations, focusing on undergraduate educational initiatives across the university, in providing intensive, and broad-based instructional and related services.
Reporting to the Associate University Librarian for Learning, Research, and Engagement (LRE), the Lead, Teaching & Learning (T&L) Team is responsible for the leadership, supervision, planning, and administrative oversight for a team comprised of some five professional faculty librarians (including the Team Lead) and eight Library Specialist III and Library Specialist II classified staff – with the primary responsibilities of engaging undergraduates (particularly those in years one through three, from broad-based groups’ undergraduate-focused programs and initiatives) in their research and information literacy-based learning. This person will demonstrate an ability to thrive in a team-based environment, participating in the engagement activities and collaborative programs of the T&L Team.
In addition to managing the T&L Team, the Lead regularly works with the Associate University Librarian for LRE in outreach activities with the myriad programs focused on undergraduate education across the university, including (but not limited to) the Office of Student Scholarship, Creative Activities, and Research (OSCAR); the Honors Program; the Communications Lab; Mason/NOVA Advance; English 101 and 302; and the Mason Early Identification Program.
This individual will lead the development of a service portfolio for the Libraries’ broad-based undergraduate information literacy and general instructional programs, in collaboration with the other LRE division team leads and managers. Working closely with the other team leads, managers, and directors within the LRE division, and across the Libraries, this position will provide leadership and oversight – particularly in the planning and assessment of instructional, learning, and literacy-based activities and programs. Additionally, this position will oversee the Libraries’ online learning services (for distance education, blended, and traditional course instructional and learning support), Virtual Reference, and Assistive Technology/Accessibility Services.
The Team Lead will foster an environment encouraging exploration, innovation, and implementation of new approaches to teaching and learning within Mason’s libraries; build collaborative and mutually beneficial working relationships with people of varying backgrounds; be committed to professional development and growth of all T & L team members; and collaborate with faculty in developing initiatives that foster the integration of information literacy and research skills amongst undergraduate student populations.
The Team Lead will also act as the Libraries’ point person for the ADVANCE Mason/NOVA Partnership; assist with the development of possible new Libraries’ learning and collaborative environments as part of ongoing university-wide planning for a learning commons in the Johnson Center; and, as appropriate, work with or as a member of committees serving state, regional, or national consortia, notably VIVA (the Virtual Library of Virginia) and WRLC (the Washington Research Libraries Consortium).