Library Associate – Albert S. Cook Library–Towson University

Library Associate – Learning Commons

Albert S. Cook Library


Towson University’s Albert S. Cook Library seeks an energetic, customer-centered Library Associate to provide traditional and online reference and research services in a high demand environment, to a diverse community of students, faculty, staff, and the general public.


Responsibilities: Provide reference and research assistance utilizing print and electronic resources to the Towson University community; provide support to Research and Instruction Librarians in instruction and in other reference services; assist patrons using library technology and troubleshoot equipment problems in the library’s Learning Commons and classrooms.


Requirements: Bachelor’s degree and 2 years related experience to include using electronic resources, providing reference assistance to patrons, and troubleshooting problems with computers and printers. Equivalent combination of education and experience may be considered on a year-for-year basis, with 30 college credits equivalent to one year experience. Excellent customer service, interpersonal and communications skills required.  Proficiency in web navigating and using common software programs required, as well as flexibility in a changing technological environment. A Criminal Background Investigation is required for the hired candidate and the results may impact employment.


Salary:  Competitive salary and full university benefits that include excellent health, life insurance, and retirement plans; tuition remission; and 22 days of annual leave, 14 holidays, personal and sick days. The position is contingent on funds being available at the time of hire.


To Apply: Please fully complete the online application and upload a cover letter and resume . This position is open until filled.


More Information:



Patricia MacDonald

Associate University Librarian

for Administrative Services

Albert S. Cook Library, Towson University

8000 York Rd., Towson, MD 21252